INSIGHTS
Notes on how interaction really works.
Monthly themes from The Interaction Read, guest stories from leaders, and practical examples you can use straight away.
Three months to build, test and deploy. Nothing had been built.
On unrealistic timelines, project scope, and the cost of staying silent when a plan doesn’t hold up. A COO’s account of stakeholder management and decision-making…
Interaction isn’t about who speaks best.
“I almost didn’t. But I’m so glad I did. I was invited as a safety specialist on bird strikes. These events are always attended by…
He walked up to him and said “Mr. Kanye, Welcome.”
There’s a moment I witnessed years ago at a luxury boutique. The entire store froze. Kanye West had just walked in. You could feel it…
15 Minutes of Planning Beats 2 Hours of Firefighting
In every leadership intervention I have facilitated across EMEA, I encounter the same three scenes. The context changes. The industry differs. The cost does not.…
“That moment doesn’t come from better slides”
“Most Demo Days feel productive. Full room.Investors, founders, stakeholders.Good conversations.Energy is high. And yet… nothing moves. No decisions.No ownership.No real follow-up. Just a room full…
“Who is actually responsible for making this happen next week?”
The more stories we share, the harder it is to ignore: outcomes don’t fail at the end, they fail in the interaction before. “In one…
“I’m not convinced” “Neither am I”
As we continue sharing stories from professionals, one thing is already becoming clear: interaction matters long before outcomes do. “The meeting ended at 11:30. The…
We agreed on the numbers. Then one CEO wanted more.
With this week’s EU submission deadline approaching, I’m reminded how often the real challenge isn’t the proposal itself, but what happens between people just before…
The Standard Playbook? Find the Mistake. Find the Head to Roll.
Story six.Different company. Different stakes.Same underlying truth: interaction decides what happens next.Once we discovered a massive bug in one of our software platforms. A big…
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Stay attuned to interaction.
The Interaction Read, once a month. Clear, practical examples you can apply immediately.
